Get in Touch
Have questions? We're here to help you dominate the market.
How can we help?
Setup and technical help
Installing the extension or the Android app, filters, error messages: ask on Discord, where our staff and experienced traders answer fastest.
Billing and subscriptions
Payments, renewals, promo codes or a plan change: write to us with your account email and your order reference.
Partnerships and custom plans
Content creators, affiliates and teams that need 5 or more concurrent connections can reach us by email or on Discord.
Refunds
Read our refund policy, then contact us with your order details. Genuine problems, like a plan that was never activated, always get solved.
Before you write to us
Discord is the fastest channel. Messages sent by email or through the form are answered as soon as possible, in the order they arrive. Include your UTSniper username or account email so we can find your account quickly.
Contact FAQ
What is the fastest way to get support?
Join the UTSniper Discord server: our staff and thousands of FUT traders answer setup and filter questions there every day.
How do I report a payment problem?
Use the form or email us with your account email and order reference. If a payment was confirmed but your plan was not activated, or you were charged twice, we will activate it or refund you.
Do you offer partnerships or custom plans?
Yes. Content creators, affiliates and teams that need more than 4 concurrent connections can contact us by email or on Discord to discuss a partnership or a custom offer.
Will UTSniper ever ask for my EA password?
No. UTSniper never needs your EA or Web App login details, and our team will never ask for them. Ignore any message that does.